Cust: I'm 9 weeks pregnant and already my bras are hurting and I'm having to use an extender
EM: Ok, well lets have a look
(Cust shows her bra, its really big in the back because its stretched so much. The cups are small and sagging forward. Shes wearing a 36H)
EM: ok, well, I think we need to go up in the cup to stop you falling out but I'll take you up in the back to give you more room
Cust: Even though I'm wearing an extender? Even now this is cutting into me (lifts up band to show the red mark)
EM: This just doesnt seem to have much stretch left in it so its not able to move with you, its just clamping down
Cust: The wires really dig in, I dont know if you can see? (pulls wire away to show a faint mark) And I know that the support must come from the back but I hate the bulges you get. So I want something with a really deep band. Do you have anything like that?
EM: It's going to be Panache which is what you have on that has the deepest band. We could try a style that is not so deep under the arms so those wires dont dig in?
Cust: I can live with the wires, to be honest they did that when I was fitted for it and I persevered with them, I just dont want the bulges at the back, do you know what I mean?
EM: Sure, well let me have a look and grab something to try
(EM goes into the stockroom and grabs the Panacge Tango II in a balconette, 38H to try her in)
EM: Ok, lets try this and see what happens and then you can tell me what you like and dont like about it
Cust: I cant even do this up, can you see if you can?
EM: Ok, (does it up) there we are, lets just see how this one fits every where and how you feel about it and then I can get some 40 backs to try
Cust: Its too tight, but I like the depth of the band, its holding everything in. The front is really high, dont you have anything lower? I feel like im being strapped down. Im pregnant but I'm not going to be wearing high necked tops all the time... Do you understand?
EM: Yes. now I know what you like and dont like, I can go and get some other styles...
(EM goes and gets some others, There is a Harmony balconette, in a 40GG that is going to be the deepest around the back but the lowest in the cup)
EM: Right lets try this one (the Harmony) Its lower in the front. It has been discontinued in this colour so it was lucky I had one
Cust: I really dont like this one, I just feel clamped down
EM: Ok, lets try this one, as you can see it sits about an inch lower in the cup that the one you have on....
(Cust puts it on)
Cust: Oh thats better, I feel so much more comfortable... I keep wanting to pull it up my back to cover all the bulges, is that normal?
EM: well, the back should be level all the way round, but if you're more comfortable that way...
Cust: I'm not loosing any support... and theres enough room in the front?
EM: Yes...
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