Appointment

EM: check out the name of the woman I've just booked in, this is what I heard and she spelt it for me
FH: on the phone? (Has a look at the screen) Bummmmm?
EM: I don't know how I didn't laugh
FH: not even Bum, it's Bummmmm
EM: that's what I heard
FH: B U M M?
EM: yeah
FH: sure it wasn't M N?
EM: I'm sure the first letter was B, it could have been Dumm but that's just as bad
FH: it's Dunn! D U N N! Search for her

(EM looks her up)

EM: there's no Bumm's
FH: now look for Dunn
EM: oh, there's one with a local post code so it must be her...
FH: I'm seriously questioning your skills as management...
EM: I'm going to leave it like that for funzies...