(Cust on the phone)
Cust: I need to book in my daughter for a fitting. She needs your shop I think as your a specialist for bigger bras?
EM: yes, we specialise in normal back sizes just bigger cup sizes
Cust: good, that's what she needs
(EM books the daughter in)
Cust: do you know of a specialist shop for small bras, I'm the opposite of her
EM: there's not any specialist ones here
Cust: oh, I need small bras, you would have thought there would have been
EM: what size do you wear?
Cust: I'm a 32B
EM: I think pretty much every other lingerie retailer will stock that size
Cust: oh, I get what your saying...
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