So special

(Cust and her mum come in at about 11am)

Cust: do they have it?
Custs mum: they do! (picks up a bikini) do you have this in a 32FF?
EM: yeah, did you want to try it on?
Custs mum: yes please
EM: sure... (goes to look for a pad to write the item down)
Cust: I'd like to book a fitting
EM: sure, for what day?
Cust: today, but now if I can as I have to catch a bus so I need to be quick. The thing is I've been measured before and I'm a 30FF here but I've been to Debenhams and I can wear a 32FF so I'm confused...
EM: yep, all bras fit differently so you won't just be one size so that's why
Cust: I just want to be measured again so I know what size I am
EM: ok, I'll go down and get the bikini top and find out when the fitters are free
Custs mum: is there a top as I can't find one here
EM: I'm going to get it from the stock room for you
Cust mum: oh, you have more
Cust: shall I wait here?
Custs mum: you can wait down stairs

(Down stairs)

EM: ok, I'll be back in a second

(In stock room)

EM: have I got a fitter free?
JH: I can do it
EM: she's not got a lot if time (JH goes to the door to take her through) and she's a bit of a retard, sorry
JH: oh thanks...

(EM gets the bikini for the mum and overhears the cust telling JH about being confused)

JH: all bras come up differently depending on the brand so you won't just be one size...
Cust: yeah, I'm just confused about it so I want to find out

(Later, in the stock room)

EM: how's it going?
JH: you didn't lie did you?
EM: huh?
JH: about her being a retard
EM: oh! Yeah... Are they in a rush?
JH: their bus isn't until 12:30...