Wrong store

Cust: hello, is Emma working?
EM: I'm afraid we don't have an Emma here
Cust: well, what it is, is that I bought some bras in a 38B but when I got home one of them was a 38C, the girl was ever so good but I think there's been some sort of mix up and I've been given the wrong size. She fitted me up nicely and I got the white and the black in the right size of 38B but the cream one is the C and I thought that can't be right, so I checked the boxes and it was a C. (Cust pulls out a Triumph bag and gets out the boxes for the Doreen bras she bought, she starts to talk again without EM being able to get a word in edge ways) see here, this one is the right one, a 38B but this one is... If you look here on the label a 38C, that's what it says isn't it, Emma was very good but I think she just picked up the wrong box. It is a 38C on here isn't it?
EM: it is but we don't sell these...
Cust: oh. Oh... I want the Triumph shop. The lady here recommended I go there. I expect me to get in a muddle with things but it must have been her getting in a muddle too. I did wonder why you looked so surprised when I got these out.
EM: don't worry about it!
Cust: I shall go back and explain what has happened....