What colours do you actually want?

Cust: (points at picture of a bra) Do you have this?
EM: Not in that colour anymore, It's from last year
Cust: It's the bright pink one now isn't it?
EM: We do have it in black and ivory
Cust: Mmmmm... I'm looking for a set... in a 30GG, the pink is a bit bright...
EM: Were you looking for something pale?
Cust: No, I've got two plea ones and I've got this (bright purple and aqua bra)
EM: Ok, I'll go and have a look
Cust: I need to have matching pants for them
EM: ok

(EM goes off to look and finds 3 bras with matching pants)

Cust: Iv'e got this one already (oriental print bra) That ones a bit dark (black with lime and teal flowers) and I've got one of these in a different colour and to be honest it doesn't fit (navy with pink blossom)
EM: This is a completely new style
Cust: I don't like the colour
EM: Were you looking for something pale?
Cust: I don't know...