(Cust is paying by card)
EM: if you can pop your PIN number in please
Cust: ok (types in number) incorrect pin...
EM: ok, if you press the green button and then try again
Cust: ok (checks slip of paper in her wallet, puts number in) it's saying it again and now last try I know it's the right number
EM: alright, so try again and double check before pressing enter
(EM watches the cust put her pin in, except this time the cust changes a number)
EM: there we go
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