(Cust phones up really angry about a late order)
Cust: I'm calling about an order that I placed with you and its been over a week and you still haven't phoned me to tell me its there!
JJ: Oh I'm sorry but we don't have anything delivered in to store I'm afraid...
Cust: Yes you do! I spoke to someone called Melissa and did it!
JJ: We don't have a Melissa working here? What bra was it?
Cust: It was your store!
JJ: What bra did you order?
Cust: I don't know, Name some names
JJ: Well we have Fantasie, Panache, Freya...
Cust: It was double barrelled...
JJ: We don't have any double barrelled names here... We had Pour Moi but that was a while ago now.. The only one I can think of is Prima-Donna and I think Rigby and Peller stock that...
Cust: Hang on Ive got the paperwork here...
JJ: Was it Rigby and Peller?
Cust: Oh, Goodbye... (hangs up)
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