Had a cust complain today saying that she was left without help, there was a massive queue and the staff on the shop floor rang down three times for help and the answer was no every time and her partner was rudely ushered out of the changing rooms.
Watching the CCTV there was no queue, there were plenty of people to help downstairs, her partner had to be explained to twice about why we don't let men in the changing rooms, from the moment she joined the queue to paying was 34 seconds with one person behind her and the shop floor staff used a telephone to ring down ONCE (so she obviously has supersonic hearing) and then a member of staff came up straight away.
Slander. AND REALLY FUCKING ANNOYING BECAUSE WE CAN'T TELL HER WE KNOW SHE IS CHATTING SHIT!
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