(Man comes into the store)
Cust: my girlfriend has sent me in to get a pair of these... (shows EM the tag to the porcelain shorts)
EM: ok, let me just have a look... (EM checks the pants with the porcelain strapless bra and finds ones that don't match and a pair of bikini bottoms) ah, I've got a pair here... In a 12...
Cust: are they the same ones!
EM: yes...
Cust: have you got a 14 or 16? The 12 will be to small...
EM: ok, let me check with the actual bra (EM moves away and cust follows)
Cust: if it's easier she's about the same size as me...
EM: (without turning around) ok, let me check with the other bra...
Cust: they are really plain, they almost look like men's boxers...
EM: yes they do...
Cust: my girlfriend said they are so comfy and men could get away with them...
EM: I've got a 14 but no 16's...
Cust: ok... And how much are they?
EM: they are £10.50
Cust: ok...(takes them and looks at them)
(MO has come upstairs to put some stock out and the cust starts whispering to her about the pants having a mark on them. Another cust comes up with all her bras and comes up to the till but stops and waits for the man to pay)
Cust: (man) you go first, I'd prefer it if you did
(woman pays and leaves)
Cust: (man) these are like men's, I'm over from Ireland and my girlfriends with me. She said I should get some as they are so comfy...
EM: oh, right...
Cust: actually, I've got a pair on now and they are comfy...
EM: nice...
Cust: but I need another pair as I've had a little accident...
(we had some guys in who were changing our glass in the window. I don't think the cyst realised that they were there and that they could hear it all...)
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