(all of these people had a bitch fit in the 30 minutes before we closed)
Cust: (after going downstairs) there's no one to help
EM: I think they are both helping other ladies who are down there at the moment
Cust: I can't wait for long, they seem really busy... (she has come in half an hour before we close and has four bras in her hand)
EM: I'll give them a ring so they can come out and help you... (EM picks up the phone and rings but then EA can be heard talking down stairs with another cust who had gone downstairs and waited) there's someone there, I can hear her...
(cust swans off down stairs and then comes back up again)
Cust: there's no one there! (dumps her bras down on the till and storms off)
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