Forgotten

HS: (to cust) of you take a seat your fitter will be out soon
(in stockroom)
HS: JJ you have a fitting waiting
JJ: ok, I'll be there in a minute, just let me put these away

(JH leaves to go home, JJ says goodbye and then carries on putting bras away, she then goes out the front 20 minutes later)

Cust: I've been waiting here! Someone said someone would be coming out here!
JJ: oh, I'll just get her

(in stockroom)

JJ: who is actually co-ordinating things? There's a quite rude woman just come out of the fitting rooms...
HS: me... And I have both the phones!
JJ: she was told someone would be coming out...
HS: oh, I'm sorry
JJ: it's not your fault she's rude...

(later, in the stockroom)

HS: so the woman has been sat there for a good 20 minutes waiting for JJ to take her through for a fitting...
EM: so JJ went out there told her she would get someone and she was the person...
HS: I did tell her that she had a fitting but she got chatting to JH and forgot... Now the woman is really fucked off...
EM: oh shit...