Brain Fade

(cust phones up saying she bought two bras in store but only has one. EA finds EM and asks her about it)

EA: do you remember serving a lady called Ruth? She had a sports bra and a pnl4 in pearl?
EM: errr....
EA: it says you served her...
EM: in a 30f?
EA: yeah
EM: she had a sports bra and she had one on, and she wanted me to order a soft cup for her in black and I asked her if she wanted to take the white as well and she said no.
EA: she says shes only got one bra when she got home...
EM: what?! shes wearing the other one! I wrapped the tag with the sports bra for her!
EA: oh my god! (starts laughing)
EM: what a fucktard...

(later)

EM: did you speak to her?
EA: (laughs uncontrollably) yeah!
EM: what did she say?
EA: well... she took ages to answer her phone and then I said that you were under the impression she was wearing one as you had seen she had a fitting. There was silence for about a good 30 seconds and then she said "I think you might be right" so I just said that it must have been so comfy that she forgot she was wearing it... i think its cos she's moving house.
EM: Jesus, we had a conversation about her friends postcode. she had given it to me and it came up with the right address but she kept asking if it was right and if the postcode was wrong, would the postman know where  to deliver it. I lost count how many times I read back her friends address for her to go 'thats right' and then whittle on about if it was wrong...
EA: ooohhhhh god....