One after one after one...

(while in a fitting)
JT: ok, well the one you have on is a bit small so I'm going to get a bra to try so I can find your size and then get the others
Cust: I only want this style
JT: yep, I need to get a bra first to be able to find your size...
Cust: and I just want black and white...
JT: yep, as I said, I need to get one first to find out what size you need... Ok...

Cust: (at the desk, looking at the magazine she's flicking through and not looking at EM at all) I need help
EM: ok... (pauses for cust to 1- stop reading and look up and 2 - to elaborate a bit more)
Cust: (still reading and says nothing)
EM: what kind of help were you looking for?
Cust: (folds up magazine) bra help? (put her index finger up to the corner of her mouth) am I in the right shop?
EM: were you looking for a fitting?
Cust: yes


(cust comes down for a fitting)
JT: hi there, can I have your first name?
Cust: eerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr... Why? (pause)
JT: so I know who I'm fitting...
(cust gives her name in a really pissy way)
JT: ok, so my name is JT so if you want to follow me through
(later)
JT: so what are you looking for?
Cust: anything
JT: ok, did you want lacy or just something really plain?
Cust: I don't care, I might not even be buying anything from you
JT: ok, what about moulded?
Cust: no, I cant fit moulded
JT: ok, well if I just have a look at the bra your wearing...
Cust: what? what do you want me to do? Take my top of?
JT: yes, so I can check the one your wearing...
(cust takes off top)
JT: ok, now if you just turn round so I can check the back
(cust does a John Travolta spin and then glares at JT, as though she just caught JT trying to rape her)
JT: I need to see the back of your bra so I need you to turn around
(later)
JT: so how does that feel?
Cust: it hurts
JT: right, where does it hurt?
Cust: (points to the wires under her arms) don't you want me to tell you what size I am?
JT: no you don't have to, we just try them on to find sizes...
(cust makes a sarcastic thumbs up at JT)
JT: right, I'll get a different style and go down in the back as you had this done up on the tightest hook
(JT brings a smaller back in a different size which the cust does up on the tightest hook)
JT: how does that feel?
Cust: I can't breathe
JT: if you put it on the loosest hook rather than the tightest. That way your able to tighten it up as it stretches
Cust: iv never done that before...
JT: well, it's what you should do if a bras fitting...
Cust: so what size have you put me in?
JT: this is a 28ff
Cust: (aggressively) your fucking joking
JT: ....what?
Cust: you've put me in a size I can't buy anywhere but here...
JT: you were in a 30f but it was big in the back, but you don't have to take it you can just leave if you want or look at other styles upstairs...
Cust: I'll just leave...
JT: ok...