Cust: I'm looking for a 29ff...
EM: a 29?
Cust: yes
EM: there isn't a 29, it's 28 or 30
Cust: oh, it must be a 28
EM: ok, what style are you looking for?
Cust: a black push up
EM: do you want moulded, non-moulded?
Cust: errr, what's the difference... Better?
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