Do you want to listen to me or what?

EM: are you looking for something?
Cust: yes, it's a fanta...fanta...fan...
EM: Fantasie bra?
Cust: yes... The smooth balconette...
EM: was it the one that's identical to the moulded one?
Cust: no no no its not moulded
EM: they did one that's the same as it but not moulded
Cust: no it was not moulded...
EM: (picks up the moulded one) look, it looked like this, with the bow and the detail on the top of the cup but it didn't have this structure...
Cust: oh yes... Maybe...
EM: what I'm trying to explain is that the other version of this has been discontinued...
Cust: oh I see... Oh no! Why is that?
EM: (points to the replacement) they brought this one in to replace it because it goes up to bigger cup sizes. This one goes to a H and the other one only went to a G
Cust: no... No! I had it in a FF!
EM: that's a cup size smaller than a G
Cust: (smiles) oh... Yes...