Cust: I'm looking for a panache bra
JT: do you know what one
Cust: panache
JT: panache is a company, and we have lots of their bras
Cust: it's a 38h if that helps
JT: do you have it on?
Cust: yes I do
JT: do you want me to look at it and then I can work out what one it is
Cust: oh yes, you could do...
Cust: I want a 40b in this (Freya Eloise)
KM: we start from a d in our bras do you want a fitting?
Cust: I don't want a fitting, I don't want to do them like they say. can you get me a 40b?
KM: we don't stock any b cups did you want to try on a different size
Cust: can you get me a b from down stairs so I can see it and then I will know if it fits.
KM: I can get you an equivalent size...
(cust decided that a 34dd would fit)
Cust: I don't like soft bras... I want one with...errr... What's the word... Reinforcement.
(she meant wires)
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