(two customers waiting while another one is being served on the till)
Cust1: I'm looking to get a fitting
Cust2: I want to get measured
Cust1: they don't use measuring tapes here
Cust2: I always get measured, it's stupid they don't use tapes here
Cust1: my friends have recommended it as its not always right when they use a tape measure
Cust2: that's not right, I get measured and it's always right. Plus how are you supposed to do it yourself if your not measured?
Cust1:what, check round here (points to back band) and here (points to cups)
Cust2: yes...
EM: are you after a fitting?
Cust1: yes but I've only got half an hour
EM: (asks VG who is on the stairs) when the next available fitting?
VG: 10:30
EM: it's in about 25 minutes
Cust2: well I'm going to another shop (she walks off)
Cust1: I've only got half an hour
EM: we can help you try on, doing all the things a fitter would do but she won't be able to stay in the room with you as she will have to help other ladies trying on
Cust1: well I don't want her to stay in the room
EM: that's fine, if you want to go downstairs I can let her know your on your way and she can help you
(ended up that she was a barrel and didn't fit into anything)
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